TCPA Disclosure & Consent Policy

This Telephone Consumer Protection Act (TCPA) Disclosure describes how Conditor Plexus LLC, operating as BusinessArmor ("BusinessArmor," "we," "us," or "our"), contacts consumers by phone, text message, and email in connection with commercial insurance products and services offered through our website businessarmor.co.

What You Are Consenting To

By providing your phone number and checking the consent checkbox on any form on our Site, or by providing verbal consent during a phone call, you are providing your prior express written consent to be contacted by:

• BusinessArmor (Conditor Plexus LLC) and its employees, agents, and AI-powered voice assistants
• Our insurance carrier partners, including but not limited to carriers and agents matched to your insurance needs
• Insurance exchanges and marketplaces to which we submit your information, including Bold Penguin Exchange and its receive-side partners

Methods of Contact

You consent to be contacted via:

• Telephone calls, including calls made using an automatic telephone dialing system (ATDS) and/or pre-recorded or artificial voice messages, including AI-generated voice
• Text messages, including SMS and MMS messages
• Email messages, including automated email sequences for follow-up, match notifications, and informational content

Purpose of Contact

You may be contacted for the following purposes:

• To verify the information you submitted and confirm your intent to receive insurance quotes
• To ask clarifying questions about your business and insurance needs
• To connect you (via warm transfer) with a licensed insurance agent or carrier representative
• To provide you with insurance quotes, match results, and coverage options
• To send follow-up communications regarding your insurance inquiry
• To send educational content, reminders, and promotional information about commercial insurance

Consent Is Voluntary

Your consent to be contacted is entirely voluntary and is not a condition of purchasing any goods or services. You are not required to provide consent to receive a quote or to use our website. If you do not wish to provide consent, you may still browse our educational content and use our insurance cost calculator without providing your phone number.

Call Recording and AI Voice Disclosure

BusinessArmor uses AI-powered voice technology to verify your information and facilitate connections with insurance professionals. When you receive a call from BusinessArmor or place a call to our number:

• You will be informed at the start of the call that you are speaking with an AI-powered assistant
• Calls may be recorded for quality assurance, compliance, and training purposes
• Call transcripts may be generated and stored
• Call recordings and transcripts may be shared with insurance partners to facilitate your quote request

Message Frequency and Rates

Message frequency varies based on your interactions with our Site. You may receive multiple calls, texts, or emails following your initial inquiry. Standard message and data rates may apply depending on your mobile carrier plan. We are not responsible for any charges incurred from your carrier.

How to Revoke Consent

You may revoke your consent to be contacted at any time using any of the following methods:

• Text: Reply STOP to any text message you receive from us
• Email: Send a request to hello@businessarmor.co with the subject line "Revoke Consent"
• Phone: Inform us during any phone call that you wish to revoke your consent
• Mail: Send a written request to our business address on file

Upon receiving your revocation request, we will process it within a reasonable timeframe (generally within 10 business days) and cease all marketing communications to the phone number and/or email address associated with your request. Please note that revoking consent does not affect communications that are not subject to TCPA requirements, such as transactional or informational messages related to an existing business relationship.

Do Not Call Requests

If you wish to be placed on our internal Do Not Call list, you may make a request using any of the methods listed above for revoking consent. We maintain an internal Do Not Call list and honor all requests in compliance with the TCPA and the National Do Not Call Registry.

Consent Records

When you provide consent through our Site, we record and retain the following information as proof of consent:

• Your phone number and email address
• The date and time consent was given
• Your IP address at the time of consent
• The specific page URL where consent was provided
• The exact consent language displayed to you
• Whether consent was given via form submission, chat, or verbal confirmation

These records are retained for a minimum of five (5) years in accordance with industry best practices and applicable legal requirements.

Consent Language on Our Forms

The consent checkbox on our forms includes language substantially similar to the following:

Compliance

BusinessArmor is committed to full compliance with the Telephone Consumer Protection Act (TCPA), the Telemarketing Sales Rule (TSR), the CAN-SPAM Act, and all applicable federal and state regulations governing telephone, text, and email communications. We regularly review and update our practices to ensure ongoing compliance.

Contact Us

If you have questions about this TCPA Disclosure or your consent, please contact us at:

Conditor Plexus LLC, d/b/a BusinessArmor
Email: hello@businessarmor.co
Website: businessarmor.co